CREATIVE WEBSITES Inc. sm  (CWI)

INCREDIBLE WEBSITE SOLUTIONS sm

“When the best is barely good enough” sm

CREATIVE WEBSITES INC. sm

TRAINING SCHEDULE - DAY ONE

SATURDAY -  ADMINISTRATION TRAINING

Who should attend:      Franchise Owners, Office Manager,

Sales Manager, Website Production Staff

09:00-9:15             Housekeeping

0915:-9:45             Welcome and Introductions

09:45-10:30          Policy and Procedures Manual Overview

10:30-10:45          Break

10:45-12:00          Policy and Procedures Overview continued

12:00-01:00          Lunch provided by CWI Corp. Office

01:00-02:30          Policy and Procedures Manual continued      

02:30-02:45          Break

02:45-04:00          Policy and Procedures continued

04:00-04:15          Break

04:15-04:30          Homework Assignment Review

Each trainee should bring their own laptop and high speed internet wireless card.  We suggest Verizon for your internet card because of our positive experience with reception in the various areas in which we travel.  (We do not have a financial endorsement agreement with Verizon.)

CREATIVE WEBSITES INC.

TRAINING SCHEDULE - DAY TWO

SUNDAY -  ADMINISTRATION TRAINING

Who should attend:      Franchise Owners, Office Manager,

Sales Manager, Website Production Staff

08:00-08:30          Review Homework Assignments

08:30-10:30          Vendor Relationships

CWI Relationship - What can CWI do for you?

10:30-10:45          Break

10:45-11:00          Website Development Basics

Features and Benefits and Costs

11:00-12:00          Website Development Continued

Contact CWI Franchise Support Center to set up

initial website software, domain name, etc.  All websites must be set up through CWI initially so we get all the discounts possible for the franchise system.  Why?

12:00-01:00          Lunch on your own

01:00-02:00          Website Software.  Existing customer website, free

                                    analysis software use and access, and website

                                    development.  Start Building Your First Website.

02:00-02:15          Website Software and Website Development

continued

02:15-02:30          Break

02:30-05:30          Build your own first Website using

CWI Vendor Software.

05:30-06:00          Homework Assignments

CREATIVE WEBSITES INC.

TRAINING SCHEDULE - DAY 3

MONDAY - SALES TRAINING (Session 1)

Who should attend:      Franchise Owners, Sales Managers,

Sales Representatives

09:00-10:00          House Keeping, Rules Training Overview,

                                    Introductions, Mission Statement

10:00-10:30          How do we improve productivity?

10:45-11:00          Sales Rules

11:00-11:45          Personal and Business Goals, Time Management

11:45-12:00          Sales Approach

12:00-01:00          Lunch on your own

01:00-02:00          The Characteristics of a Professional Sales Rep.

02:00-02:30          Ethics

02:30-02:45          Break

02:45-04:30          Power of First Impressions

04:30-04:45          Overcoming Call Reluctancy

04:45-05:00          Homework Assignment - Stages 1 and 2

MONDAY - ADMINISTRATIVE TRAINING (Continued) (Session 2)

                                                Conducted by Alison Draper

Who should attend:      Office Manager, Website Production Staff

09:00-05:00          Website Production continued

Features and Benefits and other website details

15 Minute breaks at 10:30 and 3:00

CREATIVE WEBSITES INC.

TRAINING SCHEDULE - DAY 4

TUESDAY - SALES TRAINING (Session 2)

Who should attend:      Franchise Owners, Sales Managers,

Sales Representatives

08:30-09:00          Homework Assignment Review

09:00-10:00          Communications

10:00-10:45          Customer Interaction Methods

10:45-11:00          Break

11:00-11:45          Listening Skills

11:45-12:00          Questioning Skills

12:00-01:00          Lunch on your own

01:00-02:00          In-Class Homework Completion

02:00-02:30          Website Features and Benefits

02:30-02:45          Break

02:45-04:00          Customer Interview and Website Pricing

04:00-04:45          Sales and Marketing Supplies and

Forms and Reports

04:45-05:00          Homework Assignments

                                    Complete Crew Member Stage Summary

TUESDAY - ADMINISTRATIVE TRAINING (Continued) (Session 3)

                                                Conducted by Alison Draper

Who should attend:      Office Manager, Website Production Staff

09:00-05:00          Website Production continued

Features and Benefits and other website details

15 Minute breaks at 10:30 and 3:00

CREATIVE WEBSITES INC.

TRAINING SCHEDULE - DAY 5

WEDNESDAY - SALES TRAINING (Session 3)

Who should attend:      Franchise Owners, Sales Managers,

Sales Representatives

08:30-09:15          Review Homework Assignments

09:15-09:45          CWI Procedures 

09:45-10:15          Pre-sale Preparation

10:15-10:30          Break

10:30-11:30          Prospecting

11:30-12:00          Telephone Techniques

12:00-01:00          Lunch on your own

01:00-03:00          Product Knowledge continued

03:00-03:15          Break

03:15-04:30          The Selling Process

04:30-05:15          Customer Service and Follow Through

05:15-06:00          Sales Presentation Script

WEDNESDAY - ADMINISTRATIVE TRAINING (Cont.) (Session 4)

                                                Conducted by Alison Draper

Who should attend:      Office Manager, Website Production Staff

09:00-05:00          Website Production Continued

Features and Benefits and other website details

15 Minute breaks at 10:30 and 3:00

CREATIVE WEBSITES INC

TRAINING SCHEDULE - DAY 6

THURSDAY - SALES TRAINING (Session 4)

Who should attend:      Franchise Owners, Sales Managers,

Sales Representatives

09:00-09:30          Review Homework Assignments

09:30-10:30          Forms, Reports and Procedures

10:30-10:45          Break

10:45-11:00          Reports continued

11:00-11:15          Sales and Marketing Supplies continued

11:15-12:00          Product Knowledge

12:00-01:00          Lunch provided by CWI Corp. Office

01:00-02:30          Product Knowledge continued

02:30-02:45          Break

02:45-04:30          Review Policy and Procedures Manual

04:30-04:45          Homework Assignments

04:45-05:00          Complete Team Member Stage Summary

THURSDAY - ADMINISTRATIVE TRAINING (Cont.) (Session 5)

                                                Conducted by Alison Draper

Who should attend:      Office Manager, Website Production Staff

09:00-05:00          Website Production continued

Features and Benefits and other website details

15 Minute breaks at 10:30 and 3:00

CREATIVE WEBSITES INC

TRAINING SCHEDULE - DAY 7

FRIDAY- SALES TRAINING (Session 5)

Who should attend:      Franchise Owners, Sales Managers,

Sales Representatives

09:00-12:00          Questions and Answers, Sales Flip Chart

Write your own sales presentation. 

Practice presentations.

12:00-01:00          Lunch on your own

01:00-04:00          Website Development, Build a Website, Referrals,

                                    and Initial Website Pricing and Add-ons.

                                    Qualification Test - You may use the manuals.
04:00-04:15          Training Evaluation and Gradueation Presentation.

CREATIVE WEBSITES INC

TRAINING SCHEDULE - DAY 8

Who should attend:      Franchise Owners, Managers and

Administrative Managers

09:00-12:00          Franchise owner management training and

cost breakdown.

12:00-01:00          Lunch provided By CWI Corp. Office

01:00-04:30          Business Trends, Management Trends, Goals,

                                    Discipline, Employee Motivation and

Measuring Activities

                                    Questions and Answers

Graduation Presentation